Videos

What does good customer service look like?

Started listening to the Effortless Experience by Matthew Dixon et al and it's got me thinking about customer service. This is the first part of a batch of vids that I'm doing in one go to make sure that there's content over the festive season - gotta keep the dailies…

Just another one of them non descript days!

A quick catch up and an update about a future Designer Discourse video that I'm super happy about!

Don't you just hate it when you pull your embroidery thread out and it gets all bunched up? Have no fear for I am here to help! Just remember: pull the thread from the thicker end and embroidery floss will be your friend! If you want to learn to cross…

Taking a day off to hang out with my wife and do some antique hunting.

Reflecting on a day of mild media momentum.

Trying to sound like a professional while juggling children...

Busy doing nothing.

A moving tale in an otherwise normal Sunday.

In our third Designer Discourse interview, Jamie "Mr X Stitch" Chalmers interviews Rhys "Lord Libidan" Turton in a truly fascinating conversation about the cross stitch ecosystem. We talk about how cross stitch is great for wellbeing, the future of the mainstream cross stitch market, cross stitch software and much more!…

The joy of shipping! XStitch 14 is done and while it is not dusted I'm really looking forward to you all seeing it!

The crowd are going absolutely nuts as Swiss wunderkind Henri Raclette looks set to take the world title away from the Icelandic warrior Sigmund Bjornsson! Could the big guy make a surprise dash to the finish! let's find out! #stickyfeettoys #dramaticfinale #ineedtogetoutmore

Can Icelandic Foot Flop legend Sigmund Bjornsson claw back the lead that Swiss upstart Henri Raclette has built up? This is the most tense finale in living memory! #stickyfeettoys #dramaticfinale

Who will take the title in this year's final? Will it be Icelandic legend Sigmund Bjornsson, or can the sensational Henri Raclette round off an amazing year with a victory? Let's find out! #stickyfeettoys #indoorsports #dramaticfinale #toyracing

Something like a teaser for the next Designer Discourse video, but with a festive twang that I can't explain.

A bit of a ramble while being on a bit of a ramble.

The next issue of XStitch is out soon and we are upping the game in terms of user friendliness for the stitcher! What do you think of this concept? #magazinedesign #interactivepdf #crossstitchmagazine

Maybe I'm setting myself up for a fall, but this year's home made advent calendar is Lego-tastic! #dadtube

Jamie "Mr X Stitch" Chalmers explains the back story that led to him starting XStitch Magazine. If you want to learn to cross stitch, there's only one book you need - The Mr X Stitch Guide to Cross Stitch! It's packed with tips, techniques, wit, wisdom and over 30 designs…

Just promise me you'll keep a spare key with a friendly neighbour! #lifelessons

You gotta love an impending deadline, right? Never is my office as tidy as when a project needs finishing! What's your relationship with procrastination?

A quick previous of who I'm interviewing in the future for my Designer Discourse series! Who do you think I should interview? #crossstitch #designconversation

What's your favourite cross stitch book and why? #crossstitch #bookideas